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SHIPPING & RETURN

SHIPPING

Payment is required before we ship your order.
EBBII delivers worldwide.

SHIPPING COSTS
Austria: € 8,00
Zone 2-6: € 12,00
Zone 7-9: € 35,00

Zone 2-6:

Germany, Belgium, Luxembourg, Netherlands, Poland, Czech Republic, Slovakia, Switzerland, Liechtenstein, Andorra, United Kingdom, Italy, San Marino, Sweden, Slovenia, Spain, Hungary, Vatican City, Denmark, France, Albania, Bosnia-Herzegovina, Iceland, Macedonia, Moldova, Montenegro, Norway, Serbia, Ukraine, Belarus, Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus

Zone 7-9:

Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Russian Federation, Syria, Tunisia, Turkey, Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei Darussalam, People's Republic of China, India, Indonesia, Iraq, Iran, Japan , Jordan, Cambodia, Canada, Kazakhstan, Qatar, Kyrgyzstan, South Korea, Kuwait, Laos, Malaysia, Maldives, Mexico, Mongolia, Nepal, Oman, Papua New Guinea, Philippines, Saudi Arabia, Singapore, Sri Lanka, Tajikistan, Taiwan, Thailand, Turkmenistan, USA, Uzbekistan, United Arab Emirates, Vietnam, Angola, Antigua and Barbuda, Argentina, Ethiopia, Australia, Bahamas, Barbados, Belize, Benin, Bolivia, Botswana, Brazil, Burkina Faso, Burundi, Chile, Costa Rica, Dominica, Dominican Republic, Djibouti, Ecuador, El Salvador, Ivory Coast, Eritrea, Fiji, Gabon, Gambia, Ghana, Grenada, Guatemala, Guinea, Guinea Bissau, Guyana, Haiti, Honduras, Jamaica, Yemen, Cameroon, Cape Verde, Kenya , Kiribati, Colombia, Comoros, Democratic Republic of the Congo, Republic of the Congo, Cuba, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mozambique, Myanmar, Namibia, New Zealand, Nicaragua, Niger, Nigeria, Pakistan, Panama, Paraguay, Peru, Rwanda, Principe S. Tome, Solomon Islands, Zambia, Senegal, Seychelles, Sierra Leone, Zimbabwe, St. Kitts and Nevis, St. Lucia, St. Vincent and Grenadines, South Africa, Sudan, Suriname, Swaziland, Tanzania, Togo, Tonga, Trinidad and Tobago , Chad, Uganda, Uruguay, Vanuatu, Venezuela, Central African Republic

RETURNS AND EXCHANGE

RETURNS

EBBII guarantees that we take back every item, provided that all items are returned in the same condition they were in upon your receipt. This means the item should not have been damaged, soiled, washed, altered oder worn (other than to try the item on). Please note that the items must be in their original condition.
If you wish to return your order, please contact us via mail to hello@ebbii.at. You will get additional information about the return process.
Please notice that the shipping fees for the return have to be paid by the costumer.

EXCHANGE

You have 14 days to decide whether if the item you chose is the right one for you. In case you would like to exchange your item(s) in different colours or size you have to place a new order. You can find our terms of returns under RETURNS.

REFUNDS

EBBII guarantees a full refund, provided that all items are returned in the same condition they were in upon your receipt. This means the item should not have been damaged, soiled, washed, altered or worn (other than to try the item on). Please note that the item(s) must be in their original condition.
We will provide a refund attempting to use the same method used to make the payment as soon as possible and at the latest within 14 days of receiving your notice of return, provided we have received the items or evidence you having sent back the items in accordance to our RETURN POLICY. Another payment method may be used for the refund, provided that you consent to such change; in any case this will not generate any additional charges.

Shipping and delivery fees will not be refunded.